Your customers loved the first order. Let’s get them back for seconds.
We build and run Klaviyo email flows for Shopify food and drink brands, so first-time buyers come back for a second order, and a third.
Most food brands win the first order. The repeat order is where the profit is.
Coffee, snacks, sauces and tea get used up. That is your advantage. A customer who loved the first bag should hear from you right around the time it runs out, with the right product and a good reason to reorder.
Most stores either have no automated flows or the default templates that were never tuned for how food gets bought. That gap is what we fix.
How it works
No calls required. Everything happens over email and shared docs, on your schedule.
1. Free Repeat-Order Audit
Send us your store link. You get a written review of your signup, cart, post-purchase and win-back emails, with the fixes we would make first.
2. We build your flows
We write, design and set up the core flows inside your Klaviyo account: welcome, abandoned cart, browse abandonment, post-purchase reorder and win-back. You approve every email before it goes live.
3. We keep improving them
On a monthly plan we watch the results, test subject lines and offers, and send you a short report in plain English.
Simple pricing
Start with the audit. It is free. Monthly plans are month to month.
Flow Build
$1,500 one time
Your core flows written, designed and set up in your Klaviyo account.
- Welcome series
- Abandoned cart and browse
- Post-purchase reorder
- Win-back
Retention
$1,000 a month
We run and improve your email program every month.
- Flow tuning and testing
- 2 campaign emails a month
- Monthly plain-English report
Retention Plus
$1,750 a month
Everything in Retention, plus 4 campaign emails a month and deeper testing for growing stores.
Choose a 6-month Retention plan and the Flow Build is half off.
Built for food and drink brands
Food and drink only
Reorder timing, samplers, subscriptions and gifting. We focus on how consumables get bought.
You own everything
The flows live in your own Klaviyo account. If you ever leave, they stay with you.
No meetings needed
Everything runs over email and shared docs, so it fits around running your business.
Nothing sends without your OK
You review and approve every email before it goes live.
Try us before you pay us
Second Helping is a new, small agency, so we will not show you made-up results or testimonials. Start with the free audit instead. You will see exactly how we think about your store before you spend anything.
Get a free Repeat-Order Audit
Tell us about your store. We will review your current emails and send back a written audit with the fixes we would make first. Free, and no call required.
Thanks, request received.
Questions
Do I need to already use Klaviyo?
No. If your Shopify store is not on Klaviyo yet, we can help you set up an account and build from there.
Which Klaviyo plan do I need?
Any plan works, including Klaviyo’s free plan for small lists. Klaviyo bills by how many contacts you have, and you pay Klaviyo directly. We will tell you before you are close to the next price tier.
Who writes the emails?
We draft with the help of AI tools, and every email is reviewed by a person before you see it. You approve everything before it goes live.
Who owns the flows?
You do. Everything is built inside your own Klaviyo account.
Can I cancel?
Yes. Monthly plans are month to month, unless you choose the 6-month option for the Flow Build discount.